A recent VegasInc.com article details the action the Las Vegas Taxicab Authority is taking against cab drivers who try to "long haul" their customers from McCarran Airport to various destinations. Here is a link to the web article:
Busted!
I am extremely happy to read this. After two separate incidents where I was long-hauled (once with my mom, but we let it go, and once by myself, and I made a big stink about it because the whole cab ride/cabbie situation was WAY OUT OF LINE), I'm glad to see the Vegas authorities are going undercover to see for themselves what the "tourists" are putting up with.
I have been to Vegas many times over the past 15 years, so I generally know the most direct routes to take to/from most of the hotels, as well as the names of the surface streets that run along my usual routes and which streets are currently experiencing construction; however, many people do not know this information and don't realize what is happening. Once they arrive at their destination, they may feel they shouldn't address the situation. Regardless if they are oblivious to the issue or not, NO ONE should have to pay extra for a cab ride than is absolutely necessary.
Remember, if you know that your cab driver is taking you on an unnecessarily long route, you can report them to the Las Vegas Taxicab Authority using their Long Haul Form. Here is the link to their new website - just click on "Complaints" in the toolbar and select "Long Route Voluntary Witness Statement" to open the PDF file:
Long Haul Form
I actually have a printout of this form that I keep in my carry-on bag. I reported the really bad cab driver I mentioned above, but I never heard anything back from the Taxicab Authority. Hopefully they are changing the way they do business, because I have no problem speaking up for myself now.
Showing posts with label form link. Show all posts
Showing posts with label form link. Show all posts
Friday, June 29, 2012
Thursday, September 17, 2009
Transportation Security Administration - Forms and FAQ
The TSA has a great website/blog site with lots of FAQ's for the casual traveler (and for those who haven't traveled in quite a while). Check out the link here: http://www.tsa.gov/blog/.
They have also just announced that they will be providing an on-line form link for passengers who feel they've been harrassed by a TSA agent when going through the screening process at the airport. Their website has a lot of good information regarding civil rights for travelers, as well as links to all sorts of forms for any TSA-related issues: http://www.tsa.gov/contact/index.shtm.
I found these sites when I read a recent article about TSA harrassment and followed their link. I think it's info that all travelers should know before they fly anywhere.
They have also just announced that they will be providing an on-line form link for passengers who feel they've been harrassed by a TSA agent when going through the screening process at the airport. Their website has a lot of good information regarding civil rights for travelers, as well as links to all sorts of forms for any TSA-related issues: http://www.tsa.gov/contact/index.shtm.
I found these sites when I read a recent article about TSA harrassment and followed their link. I think it's info that all travelers should know before they fly anywhere.
Saturday, August 15, 2009
Taxicab "Long Haul" Form - link
Here's a Vegas definition for you that's important to know if you take a taxi anywhere in Las Vegas:
"Long-hauling" - (verb) - The act of taking a longer or out-of-the-way route to arrive at a predetermined destination.
If you read a lot of information about Las Vegas and the taxicab service there, you may have heard this term used before. When a taxicab driver takes you on a route that is out-of-the-way or takes a route that you specifically asked them NOT to take, you can report the driver to the Las Vegas Taxicab Authority on their 'Long Route Voluntary Witness Statement' form.
Updated 6/29/12: Here's a link to the form from their new website: Long haul form
Just click on "Complaints" in the navigation bar, and then select the "Long Route Voluntary Witness Statement". I have a printed out copy that I keep in my carry-on bag and have used it once.
The LVTA is committed to keeping cab drivers honest and providing taxicab customers with a way to get some satisfaction if they feel that they've been taken advantage of.
The best thing to do BEFORE you use this form is to make an attempt to talk with the taxicab driver when you are en route to your destination:
1) Explain that you want to take the shortest route possible, or the route that takes the shortest amount of time.
2) If you are familiar with Las Vegas, give the drive specific instructions on what route you'd like to take (for example, taking Paradise to Flamingo to Koval in order to get to Harrah's instead of going down the Strip).
A cab driver may suggest another route to you; however, as a customer, you have a right to ask them to take a specific route. If they refuse to take the route you ask them to, you can get the driver's name and taxicab # from the front seat where their license is displayed and report them to the LVTA.
Personally, it would take a lot for me to feel I needed to use this form; however, it's nice to know that I can tell them I feel I'm being taken advantage of. My first course of action would be to tell the driver that I am aware that they are taking a longer route so that they can either explain why they took the route or offer to correct it by getting back on track or let me pay less than the fare that is displayed.
Cab drivers who may read this might not feel this is fair, but I have done this before and I don't feel bad about letting the driver know that I'm not happy with the service I'm receiving. They certainly can't expect a tip from me if I feel I'm being taken advantage of, and most cab drivers are concerned that they will be reported to the LVTA and lose their jobs. I certainly don't want anyone to lose their job, but I DO want them to provide me - and everyone else - with good, honest service and to be fair in the process.
"Long-hauling" - (verb) - The act of taking a longer or out-of-the-way route to arrive at a predetermined destination.
If you read a lot of information about Las Vegas and the taxicab service there, you may have heard this term used before. When a taxicab driver takes you on a route that is out-of-the-way or takes a route that you specifically asked them NOT to take, you can report the driver to the Las Vegas Taxicab Authority on their 'Long Route Voluntary Witness Statement' form.
Updated 6/29/12: Here's a link to the form from their new website: Long haul form
Just click on "Complaints" in the navigation bar, and then select the "Long Route Voluntary Witness Statement". I have a printed out copy that I keep in my carry-on bag and have used it once.
The LVTA is committed to keeping cab drivers honest and providing taxicab customers with a way to get some satisfaction if they feel that they've been taken advantage of.
The best thing to do BEFORE you use this form is to make an attempt to talk with the taxicab driver when you are en route to your destination:
1) Explain that you want to take the shortest route possible, or the route that takes the shortest amount of time.
2) If you are familiar with Las Vegas, give the drive specific instructions on what route you'd like to take (for example, taking Paradise to Flamingo to Koval in order to get to Harrah's instead of going down the Strip).
A cab driver may suggest another route to you; however, as a customer, you have a right to ask them to take a specific route. If they refuse to take the route you ask them to, you can get the driver's name and taxicab # from the front seat where their license is displayed and report them to the LVTA.
Personally, it would take a lot for me to feel I needed to use this form; however, it's nice to know that I can tell them I feel I'm being taken advantage of. My first course of action would be to tell the driver that I am aware that they are taking a longer route so that they can either explain why they took the route or offer to correct it by getting back on track or let me pay less than the fare that is displayed.
Cab drivers who may read this might not feel this is fair, but I have done this before and I don't feel bad about letting the driver know that I'm not happy with the service I'm receiving. They certainly can't expect a tip from me if I feel I'm being taken advantage of, and most cab drivers are concerned that they will be reported to the LVTA and lose their jobs. I certainly don't want anyone to lose their job, but I DO want them to provide me - and everyone else - with good, honest service and to be fair in the process.
Subscribe to:
Posts (Atom)